Remote Maintenance

Resolve issues from anywhere

Resolve issues swiftly and easily and scale projects from afar with remote diagnosis, and predictive maintenance.

Benefits

Full control

Use one single interface to control the entire setup, reset systems and resolve issues.

Increased uptime

Enhance productivity by discovering defects before they impact operations.

Lower costs

Resolve more than half of all incidents remotely to enhance convenience and cost-efficiency.

Real-time data

Act instantly.

Receive constant energy data analyses, such as device heartbeat or phase configuration.

Notifications

Stay in the know.

Opt for dashboard, email, SMS or push notifications to ensure constant optimization.

Predictive maintenance

Resolve problems before they become an issue.

Receive operation and energy-related event triggers and early diagnoses.  

In practice

From OEM to energy solutions provider

With XENON, Viessmann was able to adapt its model to become a fully integrated energy solutions provider that offers innovative solutions to end users in the new energy ecosystem.
50% daily active users
increased customer engagement with mobile app.
Use Case
HEMS

Start building

With XENON you can build any application using energy appliances – from home energy management to a full-fledged VPP.

Energy Optimizer

Reduce operating costs and emissions
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Energy Optimizer

Web App

Give users full control and transparency over their energy
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Web App